Effective Date: November 3, 2025
Welcome to Connect and Succeed Coaching. These Terms and Conditions (“Terms”) govern your use of our website, services, and any content provided by Connect and Succeed Coaching (“we,” “us,” or “our”).
By accessing or using our website or booking a coaching session, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.
1. Services
Connect and Succeed Coaching provides professional career coaching and related consulting services designed to support individuals in their personal and professional growth.
All coaching sessions are provided by appointment only and are intended for educational and developmental purposes — they do not constitute therapy, legal, or financial advice.
2. Booking and Payments
- Coaching sessions must be booked in advance through our online scheduling system.
- Payment is required at the time of booking unless otherwise arranged.
- All payments are processed securely through third-party payment platforms.
- Prices and services listed on the website are subject to change without notice.
3. Cancellations and Refunds
We understand that schedules change. If you need to reschedule or cancel:
- Please provide at least 24 hours’ notice prior to your session time.
- Sessions canceled less than 24 hours in advance may be non-refundable.
- Missed appointments without notice (“no-shows”) will not be refunded.
In rare cases, we reserve the right to reschedule sessions due to unforeseen circumstances. Clients will be notified promptly and offered a new time slot.
4. Confidentiality
We respect your privacy. All information shared during coaching sessions is strictly confidential and will not be disclosed to third parties without your consent, except as required by law or in cases involving potential harm to yourself or others.
5. Client Responsibilities
Clients are expected to:
- Participate actively and honestly in sessions.
- Take personal responsibility for their actions, choices, and outcomes.
- Understand that coaching is a collaborative process — results depend on individual commitment and effort.
6. No Guarantees
While Connect and Succeed Coaching provides strategies, tools, and support to help you reach your goals, we cannot guarantee specific outcomes or results. Success depends on many individual factors, including effort, timing, and personal circumstances.
7. Intellectual Property
All content on this website — including text, images, branding, and materials shared in sessions — is the intellectual property of Connect and Succeed Coaching.
You may not copy, reproduce, or distribute any materials without prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Connect and Succeed Coaching is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, services, or resources.
You agree to use the information and guidance provided at your own discretion and risk.
9. Website Use
You agree not to misuse the website or its content. This includes attempting to access restricted areas, introducing harmful code, or engaging in activities that disrupt the site’s operation.
10. Third-Party Links
Our website may include links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content or policies of those external sites.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of the State of Texas, USA, without regard to conflict of law principles.
12. Changes to Terms
We may update these Terms periodically. Updates will be posted on this page with a new effective date. By continuing to use our website or services after changes are posted, you agree to the revised Terms.
13. Contact Information
For questions or concerns about these Terms and Conditions, please contact: diane@connectandsucceedcoaching.com