Effective Date: November 3, 2025
At Connect and Succeed Coaching, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book coaching sessions, or communicate with us.
By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information only as necessary to provide and improve our coaching services. The types of information we may collect include:
a. Information You Provide Directly:
- Name, email address, phone number
- Billing and payment information (processed securely via third-party payment processors)
- Details you share when booking appointments or filling out contact forms
- Career information or goals shared during coaching sessions
b. Automatically Collected Information:
- Browser type, IP address, and device information
- Website usage data through cookies and analytics tools (e.g., Google Analytics)
2. How We Use Your Information
Your information is used solely to provide a personalized and effective coaching experience. We may use your data to:
- Schedule and manage coaching sessions
- Communicate with you about appointments, updates, or resources
- Process payments securely
- Improve our website and services
- Send optional newsletters or updates (you can unsubscribe anytime)
3. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share data only in the following situations:
- Service Providers: Trusted third-party vendors who help operate our website, manage bookings, or process payments
- Legal Requirements: When required by law or to protect our rights, safety, or property
4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
Online payments are processed through secure, PCI-compliant platforms to ensure your financial information is protected.
5. Your Rights
You have the right to:
- Access, update, or correct your personal data
- Request deletion of your information
- Withdraw consent for communications at any time
To exercise these rights, contact us at diane@connectandsucceedcoaching.com .
6. Cookies and Analytics
Our website may use cookies to enhance your browsing experience and analyze site performance.
You can choose to disable cookies in your browser settings; however, some parts of the site may not function properly without them.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will always include the “Effective Date” at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: diane@connectandsucceedcoaching.com